FRAUD WARNING – SEP 23
Fraudsters are contacting AIB customers pretending to be staff from our Fraud dept, and on a phone number that appears genuine. Actual AIB staff will NEVER ask for online banking details, Card Reader and One Time Passcodes, and we would ask you to terminate any call received from someone asking this information.
Criminals are texting customers claiming to be from official organisations offering a grant/funding to help with rising energy costs. These texts may include a link to a fake website asking customers for their card details or Online Banking details to receive support.
Sharing your details may allow a fraudster to steal your money rather than giving you money.
You should check with these organisations independently whether this is a legitimate text message, and contact us if you have already shared your details and are concerned. Remember, NEVER share your Online Service details or codes from your Card Reader with anyone, not even bank staff.